Step 1
Once you've completed shopping by adding all part numbers and quantities to your shopping cart, click the "Check Out" button.
Note: Look for text in red explaining anything that needs to be corrected in your cart. You can still check out if anything is listed in red font, but any affected items will not go through the check out process. You will receive a pop-up notification after you start check out if you did not notice this information while you were in the shopping cart.
Step 2
Returning "My Mouser" Account Holders' Log In. First time Online Customers, or Customers who do not wish to create an account, click "Check out without Login".
Enter or review your Billing and Shipping Address and click "Continue Checkout".
Step 3
Select your backorder shipping options if applicable. (Hold shipment until all items are in stock, or ship in stock items now and the balance when they arrive)
Select a shipping method. If you have any items that will not ship immediately, you have the option to select a shipping method for your pending items.
Enter any special shipping instructions (this will delay processing your order as it will be sent to a customer service representative to review your comments)
Click "Continue Check Out".
Step 4
Select your payment method.
You may enter a Purchase Order Number if you prefer. However, a "Purchase Order" number is not a required entry. It is strictly used as an internal reference number for your order.
Click "Continue Checkout".
Step 5
Review your order and click the "Submit Order" button.
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You do not need a "My Mouser" account to order online; however, there are advantages to having an account with us!
Advantages for "My Mouser" account holders:
- Store your personal information, eliminating the need to retype it each time you make a purchase.
- Modify your billing, shipping or e-mail address and change your password.
- Store as many shipping addresses as you need when ordering online.
- Use the "Bill of Material" tool to import a spreadsheet and save it as a project.
- Use the "Project Manager" tool to create, save, and manage multiple design projects.
- View your "Order History".
- Track shipments.
- View the status of any pending shipments.
- Print out invoice copies.
- Reorder products you have previously ordered in the past with just a click!
All of these options save you time and registration is FREE! To sign up, click here.
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All blocks marked with a red asterisk must be filled in to process your registration.
Now click the "Create Account" button to complete the registration process. You will receive a message advising that your registration was successful. If any required fields were not completed, a message will pop up advising which blocks need to be completed to process your registration.
Save your User Name and password for future reference. You will receive an e-mail confirming your account, however, it will not include your password for security purposes. If you ever forget your password or user name, you can request it by clicking on the link called "Request your User Name and Password" on the My Mouser Login page.
You may open one or several My Mouser accounts. This option is convenient for companies with several employees who have purchase authorization and would like to use their own User ID´s and passwords to maintain their individual projects on their own accounts.
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Log in to your My Mouser account.
Click on the link that you need on the right side of the page, you will have the following options:
- Edit Contact Information
- Add Billing Address
- Add Shipping Address
- Change User Name
- Change Password
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Use the BOM Import Tool to upload materials/parts lists to Mouser, and recieve current pricing, availability and other product details in a customizable, ready-to-purchase format.
To get started, log into your My Mouser account and click on any "BOM Import Tool" links. From there, follow the instructions on each step of the import wizard to complete the import process. When complete, use the provided tools to view, buy and export your BOM.
For additional information, please visit the BOM Import Tool Help Center.
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We have our entire catalog online in PDF format. All you need to view our catalog is Adobe Acrobat Reader. If you do NOT have Adobe Acrobat Reader, click here for a free download.
To navigate through our catalog, click on the bookmarks in the left-hand window. The bookmark for the page you are viewing will appear in blue in the bookmark window. Once the page is open, use the Back and Next buttons at the top and bottom of the page to browse from page to page.
You can also browse the catalog by selecting a product category, supplier name or page number in the bookmark window. Close the bookmark window to get a larger view of the catalog page or use the magnifying glass on your tool bar to make the page larger.
To help you locate products there is a section guide page for each major section of the catalog. Semiconductors, Passives, Interconnects, Electromechanical, Power, and Test/Tools/Supplies. You may jump to any page number in these guides by clicking on the page number or by using the Back and Next buttons at the top and bottom of each page.
All blue part numbers in the catalog have links so you can click on the part number and view the product details, inventory status or add it to your order. If you are unable to see the blue part numbers, scroll your mouse over the part numbers and a "W" will appear on the cursor indicating it has a link.
Catalog products without a direct link can also be displayed and ordered by either typing the part number or copying and pasting the number into the search box located on any page.
Our online catalog is continuously updated to provide you with information and availability of new products that we have added to our product selection. You can view and order these products by selecting "New Products" in the bookmark window.
We also have a "Newest Products" selection that lists products currently in our printed catalog as well as products that will be in the next catalog. You can view and purchase many of these products right now by using our online catalog or by going to our Newest Products Page!
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To request a quote for a single item, use the 'Get Quote' links on product detail pages or you may use our Quote Request form. For multi-line quotes, use our Quote Request form and simply click the 'Add Line' button to add all desired parts, quantities, and target dates.
Once on the request form, complete all required fields so we can generate the most accurate quote possible. A quote request can contain up to 99 part numbers. You may also edit the quantity and target date information for any item on your quote, as necessary. Click the 'Submit Quote Request' button at the bottom of the form, to send your quote request for processing.
If you are looking for a particular part and can NOT find it in our catalog or on our website, use our online feedback form (select the 'Product Information' option) to let us know what you need.
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The EZ Buy Tool is a convenient time-saving tool!
If you know the Mouser Part Numbers you want to order, then this form is for you! Save lots of time by entering all the part numbers you need and add them to your shopping cart all at once without having to search separately for each part number.
- Click the "Tools" tab in the header and then click on the EZ Buy image.
- If you need to order more than 5 part numbers, use the "Add: Lines to form" block to type in the number of rows you need. (You can enter up to 99 lines.) Then click the "Lines to Form" button.
- Enter the part numbers, your internal part numbers (if you like), and the quantities you want.
- When you are ready to order, send the items to your cart by simply clicking on the "Add to My Order" button.
- If you are logged in to your "My Mouser" account, you can also use this form to add multiple Mouser Part numbers into a new or existing project.
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Our Project Manager tool allows you to save multiple projects or bill of materials on our website and then order them at your convenience. You can easily add them to your shopping cart with one click of a button!
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Log in to your "My Mouser" account and then use the search method of your choice to add the parts and quantities you want to save in your project.
Using the search methods listed above to add parts to your project.
Once you locate the product you want, click on the part number. This will take you to the Product Detail Page where you will see a block called "My Mouser Project Manager".
Enter the quantity you want to add to your project and select a project name from the drop down menu or select <NEW PROJECT> to create a new project. Then click the "Add to Project" button.
Using the EZ Buy Form or the BOM Import Tool to add parts to your project:
Once you enter all the part numbers, select a project name from the drop down menu or select <NEW PROJECT> to create a new project. Click on either the "Import BOM" or "Add" button, depending on the application.
You can also add items in your shopping cart to an existing project or create a new project. Name your project by entering a name in the box provided at the top of your cart and click on the "Save" button. Once your project is saved, you will be taken to the Project Manager so you can add additional parts to your project. To order the project, click the "Order Project" button.
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To view or edit projects, you must be logged in to your "My Mouser" account. Click on the Project Manager link. Then click on the Edit link next to the project name that you want to edit.
- To Change Quantities - Type in your revised number in the "Order Qty." box and click the "Update Project" button.
- To Remove Parts - Click the check box located to the right of each part number you want to delete. Then click the "Update Project" button. Or change the quantity to zero for the part you want to delete and click the "Update Project" button.
- To Add Parts - Use the same process you used when creating your project. Refer to the "Build a Project" section above.
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Log in. Select the "View Cart" tab to ensure you do not have parts in your shopping cart that you do not want added to this order. (Clear your shopping cart, if necessary.) Click on the "Project Manager" link.
Click on the "Edit" link next to the project that you want to order. In the bottom right hand corner under the merchandise total, click on the "Order Project" button. This will add the parts to your cart and you can then proceed to check out.
You can also order multiple projects on the same order. Simply go into each project that you would like to order and click on the "Order Project" button within each project. If there are any duplicate parts on the projects the quantities will be added together.
TIP: When building your project, enter the quantities it takes to build one unit. Then, if you want to buy enough to build 5 units, change the quantity in the box next to the "Order Project" button from 1 to 5. Click on the "Order Project" button and it will multiply all of the quantities in your project by 5 and add them to your cart.
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Log in. Select the "View Cart tab to ensure you do not have parts in your shopping cart that you do not want added to this order. (Clear your shopping cart, if necessary.) Click on the "Project Manager" link.
Click on the "Edit" link next to one of the projects that you wish to combine. In the bottom right hand corner under the merchandise total, click on the "Order Project" button. This will add the parts to your cart.
Then go into the next project following the same steps, which will add each project to your cart adding together any quantities for any duplicate products.
Once you have all of the projects in your shopping cart that you wish to combine, save your shopping cart as a new project.
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Click on the “Project Manager” link.
Click on the link called “Share Project”, and then simply follow the instructions from there.
If you share a Project with your colleagues you will have the option to either send them read only copy that they will be able to view and order from our website, or you can send them an editable copy so that you can work together on updating and creating the project.
If you send your colleague an editable copy you will be able to see all of their changes from you Project Manager and you will have the ability to accept or deny any changes that they have made.
If you would like to share your project with a group there is a URL is created and you can post that URL or send to anyone that you would like. This works for both editable projects and read only projects.
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In the Cart click on the link to "Save this Cart". Then follow the instructions listed. You can save as many shopping carts as you like and order them multiple times. You can view your saved carts by retaining the Access ID number and entering that on our EZ Buy page on our website, or the URL that is e-mailed to you. Or you can view your saved carts in Order History.
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In the Cart click on the link to "Share this Cart with a Colleague". Then follow the instructions listed. An e-mail will be sent to your colleague so that they can access a copy of your shopping cart and place the order for you. They will be able to access the shopping cart by clicking on a link in the e-mail that is sent to them or they can enter the access ID number on our EZ Buy page on our website.
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Enter part descriptions into our search box. You can then narrow your search by selecting specific manufacturers or by clicking on product categories until you locate the products you are looking for.
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On the side navigation bar under "Product Finder", click on View All Products or click on one of the Product Categories listed below that link. Then you can narrow your search by selecting specific manufacturers or selecting additional product categories until you drill down to the products you are looking for.
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Try our EZ Buy Tool or simply enter the part number you are looking for into the search box located on our top navigation bar.
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Click on the Suppliers tab located at the top of our website. Once you are on that page, select the supplier that you are looking for. This will take you to a page within our website that is specifically dedicated to that supplier. If you enter a key word or part number into the search box in the middle of the page left-hand side, your search will be limited to their products only.
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From any Mouser.com search results screen, you may select up to 20 products to compare at a time. Conducting a product comparison will display the product information and specifications of the selected products in a side-by-side format, making it easy to identify similarities and differences between products.
You can compare products by selecting the corresponding checkbox for an item on the search results screen. When all desired products have been selected, click the Compare Selected button. It may take several moments to display the requested data for the selected parts.
On the Product Compare screen you can easily remove, add to cart, or add to project one or more compared parts by selecting the desired part(s) and clicking on the appropriate button at the top or bottom of the page. You may also return to the previous page by clicking the Return to Search Results button.
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Does Mouser ship to an APO or FPO address? Yes.
Does Mouser take personal checks? Yes. Checks exceeding a certain dollar value may require bank verification prior to shipping an order. Dishonored checks will be charged a $25.00 (USD) handling fee.
What is Mouser´s corporate address? Mouser Electronics, 1000 N. Main St., Mansfield, TX 76063
What is Mouser´s "Remit To" address? Remit To addresses vary based on your currency, payment method and bill to country. Please refer to your invoice for the appropriate address.
Is Mouser independently owned and operated? No.
Who is Mouser´s Quality Director? Chuck Amsden (Click Here to obtain a copy of our Quality Manual.)
Is Mouser an Equal Opportunity Employer? Yes, click here for a copy of our Affirmative Action Plan Certificate.
Does Mouser uphold and require a drug free workplace? Yes, every Mouser employee is required to pass a drug screening test prior to employment.
Does Mouser sell foreign-made equipment, material or supplies that were produced in whole or part by forced labor, convict labor or indentured labor? No.
What is Mouser´s Federal ID number? 61-1520598
What is Mouser´s Dun & Bradstreet D-U-N-S number? 16-119-4410
What is the Mouser Electronics Stock Symbol? Mouser Electronics has never been a publicly traded company. Mouser Electronics was acquired by TTI Inc. in 2000. In 2007, TTI, Inc. and Mouser Electronics, Inc. were acquired by Berkshire Hathaway, Inc. The ticker symbol/stock symbol for Berkshire Hathaway, Inc. is BRK-A and BRK-B on the NYSE. The latest trading information can be found here.
How can I obtain an annual report or stockholder information? Mouser Electronics is a Berkshire Hathaway company. If you would like our parent company's annual reports or stock information, you may access Berkshire Hathaway annual reports at www.berkshirehathaway.com.
What are some other companies that are owned by Berkshire Hathaway Inc.? A listing of Berkshire Hathaway subsidiary companies can be found here.
Can I enter a schedule order online? We currently do not have the functionality to enter a scheduled order on our website. To place a scheduled order please contact us.
Can I view all my past orders? Yes you can view your order status and order history online. Click here for more information.
Will I receive an e-mail confirmation of my order? Yes, you will receive an e-mail confirmation when your order is submitted and you will also receive an e-mail confirmation which includes the tracker number once your order has shipped.
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Returns are normally accepted when completed within 30 days from date of shipment (90 days if product is defective). This does not include items identified as "NC/NR" or "Non-Cancelable/Non-Returnable" ("Non-Standard Products") or governed by a Purchase Agreement Letter. We will also accept exchanges for products of equal or greater value within 90 days of the ship date as long as the products were originally purchased from Mouser and are still in the original packaging.
Only products originally shipped from Mouser will be returned to Mouser. All others will be promptly quarantined and disposed of or returned to the customer. By a Customer returning products to Mouser, the Customer certifies that the products were purchased from Mouser and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging and in unused condition (except defective). ESD sensitive products should not be opened except under controlled conditions.
Return Freight charges must be prepaid; we will not accept COD shipments.
Some products may require that they be returned directly to the manufacturer.
To obtain a return authorization number, complete a Return Merchandise Authorization form or Contact Us. Your customer service representative will give you a return authorization number and the correct return address for your merchandise.
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No minimum order dollar amount on products normally stocked in our warehouse.
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Contact us for assistance with your request.
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Shipping rates for your order can be found in the shopping cart.
When purchasing from our US website, you can view all shipping options and rates by clicking the shipping estimate link in the shopping cart. On all other sites, the shopping cart will automatically display applicable shipping charges for your order.
Shipping charges can also be found throughout the checkout process on the Shipping Method page and Review page prior to submitting your order.
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You will receive an e-mail confirmation as soon as your order ships. On this confirmation will be a link that will take you directly to the freight carriers´ website so that you can track your order online. From our Order History page you can also locate the tracker number at the bottom of your invoice and this is also a link to track your package.
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If more than one shipment is necessary to complete your order, Mouser will, in most cases, offer a discounted UPS Ground or FedEx Ground rate. At time of checkout, you will be able to choose the backorder shipping method and see any associated costs.
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Same-day shipment on most orders, Monday through Friday.
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If you have a "My Mouser" account, you will have access to the following information. Log in to your "My Mouser" account and click on "Order History". You can also access this information if you do not have a "My Mouser account" if you have 2 pieces of identifying information that will assist us in locating your orders. Click here for more information.
- Track shipments - Locate your order and click on the Tracker Number at the bottom.
- Re-order a previous order - Locate you order and Click on "Re-order Selected Items".
- Get current order status
- View Orders with Open Lines
- View Shipment History & Invoices
- View Order History
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Mouser is required to collect sales tax on retail sales in locations where we physically conduct business. These locations are: California, New Jersey, New York, Oklahoma and Texas. United States business customers will find exemption and resale certificate forms on our sales tax information page.
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Customer is responsible to pay all VAT charges at this time.
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Once your order has been processed for shipment, you will receive an e-mail advising you of the shipping status of your order and the tracker number if applicable. When the tracker numbers are present, you can click on the link and it will take you directly to the carriers' website so that you can track your order. Note: Some carriers can take up to 24 hours before the shipment can be tracked.
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We also accept orders 24 hours a day, 7 days a week by e-mail to orders@mouser.com. Phone and fax orders can be placed Monday through Friday. Please refer to the contact page to obtain information for your local sales office.
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Currency: Mouser now accepts payment in: Australian Dollar (AUD), Canadian Dollar (CAD), Swiss Franc (CHF), Danish Krone (DKK), Euro (EUR), Pound Sterling (GBP), Hong Kong Dollar (HKD), Yen (JPY), Korean Won* (KRW), Malaysian Ringgit* (MYR), Norwegian Krone (NOK), New Zealand Dollar (NZD), Philippine Peso* (PHP), Renminbi (RMB), Swedish Krona (SEK), Singapore Dollar (SGD), New Taiwan Dollar* (TWD), Thai Baht* (THB), US Dollar (USD), and South African Rand (ZAR).
* MYR, PHP, TWD, THB & KRW - available when paying by AMEX, Visa, MasterCard, Diners Club, Carte Blanche. More terms are available when ordering in United States Dollar (USD).
Credit Card: MasterCard, VISA, and American Express, Diners Club, Carte Blanche.
Net 30: Can be established for businesses, schools and government agencies. Credit limits are dependent upon references and Dun & Bradstreet Ratings.
COD (Cash on Delivery): This option is available within the United States only. All COD fees charged by the carrier apply. Not available when shipping via the US Postal Service.
Prepaid Wire Transfer/Proforma Invoice: You can wire the funds to our bank. We will contact you with the total amount which will include shipping charges and a $25 (USD) wire transfer fee. We will reserve stock for your order for 72 hours on orders awaiting funds. Orders will be canceled after 20 business days if funds have not been received.
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